Salesforce, Salesforce App Development

How To Increase Your Consumer Engagement And Productivity With Salesforce App Development Services?

Contact us today to learn more about how our Salesforce app development services can help you achieve your business goals.

mm Written by Emorphis Technologies · 10 min read >


In the current scenario CRM applications have become an integral part of every organization. That is why companies nowadays put major emphasis on adopting highly advanced technology solutions. A huge number of organizations understand the importance of implementing applications, with high-quality customer relationship management solutions like Salesforce. To do so they are actively connecting with a credible Salesforce app development company

From small businesses to Fortune 500 companies all have been actively using Salesforce to enhance relationships with customers. As per the data, Salesforce’s revenue is approximately US $31.35 billion. It is crucial to remember that a Salesforce development firm aids in customizing, integrating, and putting into practice solutions on the Salesforce platform. You must understand that a company specializing in Salesforce app development understands how to resolve issues related to customer experience.  

This blog is going to highlight many benefits that you will get after hiring a Salesforce development company. Salesforce is a highly advanced and intelligent platform, but it could be quite challenging for companies that have not used it yet or want to customize it as per their needs. That is why we suggest you hire a Salesforce app development services company. It is important to know how a Salesforce app development company can transform your operations and guide you on the right path. Let’s look at some of the key reasons for opting for Salesforce app development and hiring a Salesforce app development company.

Salesforce app development

Top 5 reasons to hire a Salesforce app development company 

Today’s companies have been using Salesforce to effectively assess customer data, increase sales leads, increase customer experience, and many more. A company knows how expensive it is to hire in-house teams to manage all these tasks. You have to invest a lot of time and money to manage these teams. To make the process of customer relationship management hassle-free you must check out the following reasons to hire a Salesforce development company: 

1. Helps in an in-depth assessment of the business  

Salesforce app development experts have a lot of experience which helps them to consider possible ways to improve business operations. By analyzing your business, the Salesforce app development experts can suggest the best solution. By using the right solution, you can fulfill the business requirements and attain desired results. In addition, the Salesforce development service providers can help to resolve customer relationship management issues, which in turn increases employee productivity.   

2. Personalized features and functionality  

Salesforce has a wide range of tools that can help you manage customers most effectively. Salesforce development companies can also help you build custom applications to fulfill the needs of different clients. In addition, these personalized features help to support business growth, increase productivity, manage customers, and improve data accuracy. Overall, we can say that the Salesforce development company can resolve all your customer issues in a hassle-free way. 

3. Right utilization of AppExchange  

As you must be aware that there are so many tools available for custom application development. To develop a custom application, one should know the lightning platform, APEX, the code editor, and many more. To relieve yourself from all the inconvenience you have to hire a Salesforce developer. With the help of the Salesforce development service company, you can develop high-quality apps within no time. 

4. Enhance strategies  

It is important to make highly efficient strategies to fulfill customer demand and design high-quality products and services. Moreover, the customer relationship management systems also need to be updated to fulfill the new requirements in the most effective manner. In this case, a Salesforce development service company can help you to enhance the strategies and satisfy the company’s demand. Overall, we can say that a Salesforce development company will give immense benefits in the long run. 

5. Custom-made plugins and integrations  

Salesforce has a huge number of features that fulfill the different needs of a wide range of users. In addition, Salesforce app developers may help you in creating customized solutions so that you can fulfill your business needs in the most effective manner. Salesforce consulting services offer a comprehensive approach to AI, data, and CRM integration. With AI-powered insights, businesses can uncover hidden patterns and insights that drive sales and improve customer satisfaction. Data analytics helps in making informed business decisions, tracking customer behavior and preferences, and monitoring sales performance. By integrating AI and data with CRM, companies can create personalized experiences for customers and improve communication and collaboration across teams. Salesforce integration services can provide customized solutions that streamline workflows, increase efficiency, and drive business growth. With the help of expert consultants, businesses can optimize their Salesforce ecosystem and unlock its full potential.

These are some of the top reasons that encourage you to hire a Salesforce app development company. Though these are only a few reasons, there are other reasons as well. As a certified Salesforce app development company, we can also say that Salesforce has become the backbone of all operations. To reap all the benefits, you must conduct thorough research and find the best Salesforce app development company. 

How to reach your business goals with Salesforce app development?

Salesforce implementation consultants analyze your business needs and make necessary strategies to help you attain desired goals. In addition, they make sure that the system is specifically designed to fulfill your company’s demands. By connecting with a Salesforce development service, you can utilize the Salesforce platform to the full extent. The user-friendly interface of Salesforce allows you to customize it according to your needs.  

Here are some ways through which Salesforce development experts help you to attain business goals:  

A. Finding the right customers  

The modern lead generation system allows companies to find potential customers. Furthermore, lead generation is one of the most important things for business growth. By using Salesforce, you can understand who is interested in your products and services. Hence you can save additional time and offer high-quality services that can fulfill customer needs most effectively. 

B. Develop customized dashboards  

Salesforce provides a huge number of options to customize the dashboards. The Salesforce app development company analyzes your needs and designs the dashboard in the same manner. The customized dashboards enhance your data analysis and enhance operations. With the customized dashboards you can track your prospects and manage customer data most effectively.  

C. Necessary training and support  

Salesforce makes necessary changes to fulfill the changing demands of the customers. However, companies find it difficult to understand the updates and many more. Salesforce app developers help you with updates and increase productivity. These experts always offer constant support so that you can seamlessly manage all the services. With the help of these experts, you can get your queries resolved within no time and enhance overall operations.  

D. Solves business problems  

Salesforce development company helps you to resolve problems related to customers and design effective strategies. You can get overall customer data which helps you design the right products and services. Salesforce consultants offer full support regarding maintenance, training, and updates. In this way, you can solve business issues and focus on the most important tasks. 

The above information highlighted how you can attain desired goals with the help of a Salesforce development company. In fact, you can eliminate manual procedures, increase employee efficiency, customize applications, improve overall productivity, increase customer loyalty, and many more. With the help of an experienced Salesforce app development company, you can attain a competitive advantage. Now let’s understand how a Salesforce app development company streamlines your business. 


How Salesforce app development grows your business?

Every business uses a huge number of applications to fulfill its unique needs. The use of multiple applications creates confusion and wastes much time. It is important to note that these types of applications can be integrated with Salesforce to enhance performance. Furthermore, the built-in integration capability of Salesforce increases organizations’ power and supports different operations. Let’s have a look at some of the ways through which a Salesforce app development company helps you streamline your business:  

a. Automate tasks 

With the help of the Salesforce app development company, you can automate various tasks. Furthermore, Salesforce experts help to automate repetitive tasks which helps to eliminate the chances of making errors. These Salesforce professionals also allow your teams to collaborate more efficiently by sharing data across departments and systems. This improves communication, reduces duplication, and enables teams to work more effectively. As a result, it increases productivity by streamlining workflows and saving time   

Salesforce app development company enables teams to collaborate more efficiently by sharing data across departments and systems. This improves communication, increases productivity, and enables teams to work more effectively. 

b. Better customer visibility  

To catch customer attention, it is essential to understand what they exactly want. With the help of Salesforce, you can easily access accounts, personal data, contacts, and many more to seek the attention of potential customers. If you have the right information about your customer, you can forecast the future most effectively. With the help of the Salesforce app development company, you can manage customer data and enhance your services in the most effective manner. However, all this can be possible when you reach out to a credible and experienced Salesforce consulting services company.  

c. Makes the sales process more efficient  

Salesforce has been used by a wide range of companies to make the sales process smooth and more efficient. In addition, the Salesforce app development company allows you to develop customized applications so that you can manage the sales process in a hassle-free manner. By using these customized applications, you can easily understand your customer’s expectations and design products accordingly.  

d. Necessary support at each step  

A Salesforce consulting services provider company makes sure to offer full support at each step so that you can attain desired outcomes. Any issue can be easily solved with the support of a Salesforce app development company. The ongoing support resolves minimal issues and enhances user experience. 

Salesforce has been actively benefitting different types of companies all around the world. To know how a Salesforce app development service analyzes and resolves any major issues you have to check out the below use cases. 

Use cases of the Salesforce  

With the help of these cases, you will understand how different types of companies have gained immense benefits from Salesforce. To get all the necessary benefits you have to hire a Salesforce app development company. You have to conduct thorough research to choose the best Salesforce app development company. The right Salesforce app development company can offer the necessary support and help you attain a competitive advantage.  

Let’s have a look at some of the examples of Salesforce app development services to understand it in a better way: 

Case 1: ABC Bank

This bank faced a significant challenge with low customer satisfaction scores. Despite sending surveys by email or phone, they struggled to understand and act upon the feedback. With a customer satisfaction score of only 15-20 percent, it was clear that urgent action was needed. To address this challenge, they turned to a Salesforce app development company to improve their feedback collection and analysis process, with the goal of boosting customer satisfaction.

The Salesforce app development company designed a solution that sends an SMS directly on major transactions such as loan approvals, account openings, etc. Hence, they automatically get customer responses to their account records. In this way, the managers understood the customer satisfaction score and analyze how teams were performing. As a result, their customer satisfaction score increased by 60 percent, and they also identified what areas need necessary improvement.

If you are still confused about the role of Salesforce app development and want to understand how customized applications enhance your operations, you can check Why Salesforce App Development Is Important For Your Business?

Case 2:  Sales and Marketing

This company offers solutions that are related to supply chain management. To capture customer attention, the company runs various campaigns. But the main issue is that they are facing problems in tracking leads and engagements. In addition, they wanted to implement a criteria-based lead qualification system.  

In this case, the Salesforce app development company helps the company to effectively manage campaigns based on different criteria. It is important to note that Salesforce allowed the sales team to attain goals through real-time reports. In addition, Salesforce offers reports and dynamic dashboards, real-time data, and analytics.   

As a result, the time taken to respond to each lead has significantly reduced. The sales representatives were able to contact the prospect as soon as they received any interest from the consumers. Overall, the Salesforce app development company increased the client’s productivity and improved conversion rates.  

Case 3: A Wealth Management Company 

This wealth management company prides itself on providing trusted advice and personalized wealth management solutions to its extensive client base. However, a major challenge they faced was the need for employees to access 20 different systems to gather client data, causing significant inefficiencies and wasted time. Despite having access to valuable client data, the absence of a centralized platform hindered their ability to use it effectively. As a result, the company’s overall efficiency was impacted. To address this issue, the company sought the help of a technology partner to implement a single platform for all client data, leading to increased efficiency and improved client experiences.

It has also been identified that the company has been facing competition from fintech, banking institutions, and many more. To survive in the competitive environment the company connected with a Salesforce app development services company. The Salesforce experts helped to strengthen the customer relationship management software by integrating data from other systems into a unified platform. Hence a single unified platform allowed employees to get a 360-degree view of every client.

The company wanted to get rid of inefficient and manual processes. With the help of the Salesforce app development company, the client was able to design an effective portal. The portal allowed clients to check their portfolios and cases within no time. As a result, the company was able to reduce the IT team’s workload and observed a 50 percent reduction in maintenance costs.

Case 4: A Italy-based clothing brand 

Italy has been considered the major fashion hub in the world. In addition, clothes made in Italy are directly associated with elegance and fine quality. Over the last sixty years, the clothing company has been designing men’s clothes. The company believes in delivering personalized experiences so that customers can feel connected with the brand.

To give customers a seamless experience the company adopted Salesforce. By using Salesforce, the company was able to adapt to the changing preferences of the customers. To enhance the customer, experience the company implemented customer service software with the help of a Salesforce app development company. The company was able to check customer responses to different offers and promotions. With the help of this customer service application, the staff was able to get a more unified and complete view of each customer. As a result, they were able to offer a high-quality experience to in-store as well as online customers.

The above four cases highlighted the importance of Salesforce in different scenarios. You can also observe that each company faces a unique problem, but an experienced Salesforce app development company has solutions to every issue. Apart from this, you can increase your customer satisfaction score and enhance overall operations. With the help of effective consultation, you can understand how to solve a particular issue and increase efficiency. A credible Salesforce app development company designs highly effective applications that enhance your operations and help you attain a competitive advantage. 


The overall blog highlighted the importance of hiring a Salesforce app development company. This shows that a Salesforce app development company improves productivity, automates a business process, and designs custom apps and solutions. Emorphis Technologies is one of the top Salesforce app development companies that offer Salesforce app development services. Our Salesforce developers have a huge number of experience which allows them to design highly reliable and secure solutions.  

Salesforce app development

By hiring a Salesforce app development company, a company can save time and money compared to developing applications in-house. A professional app development company can deliver the project faster and more efficiently. In addition, outsourcing app development to a professional company allows you to focus on core business activities, while the app development company handles the technical aspects of the project. A professional Salesforce app development services company can provide ongoing support and maintenance services to ensure that the application continues to function smoothly and efficiently. You can also easily understand the updates and modifications by connecting with a Salesforce app development company. 

If you want to attain a competitive advantage, then make sure to contact our Salesforce experts right away.